Refund policy

Not satisfied? Request a refund within 7 days.

If Lifetime Access is not right for you, request a refund within seven calendar days of purchase. We aim to reply within one business day.

Clear terms

How the satisfaction refund works

1. Request

Contact us within seven days.

The seven-day window starts on the calendar date of purchase. Send the request from, or clearly name, the email address used at checkout so we can locate the payment.

2. Refund

The purchase price returns to the original payment method.

Refunds issued under this policy cover the price paid for the applicable Lifetime Access purchase. We do not ask for card details by email.

3. Access

Lifetime Access ends when the refund is processed.

Once the refund is processed, paid access for that purchase ends. Free practice remains available.

4. Timing

Allow time for the credit to appear.

We aim to reply within one business day. After processing, refunds typically appear on the original payment method within five to ten business days. Your bank or card issuer controls the final posting time.

Billing and access problems

Tell us about errors even if seven days have passed.

Duplicate charges, incorrect amounts, a successful payment that did not unlock access, or another billing or delivery error are support issues. Contact us whenever you notice one and we will investigate and correct it as applicable.

Email Billing Support